做買(mǎi)賣(mài),自然就有討價(jià)還價(jià)。

俗話(huà)說(shuō)得好,有褒貶才是真買(mǎi)主。

一般情況下,買(mǎi)賣(mài)雙方真心想做成這筆交易才會(huì)來(lái)往幾個(gè)回合討價(jià)還價(jià),畢竟誰(shuí)都不想吃虧。

討價(jià)還價(jià)是外貿(mào)溝通中最常見(jiàn)的情況,一起來(lái)看看以下9種場(chǎng)景,外貿(mào)達(dá)人如何輕松答復(fù)。

外貿(mào)客戶(hù)還價(jià)的時(shí)候要怎么回答？場(chǎng)景一、客戶(hù)說(shuō)這個(gè)是試單,如果質(zhì)量好,將來(lái)他會(huì)定更多Thank you for your future orders, and we can only provide $20 as a discount at the moment. However, we assure you that if you place more order in the future, we will provide more discount for you.。

謝謝你將來(lái)的訂單,然而我們現(xiàn)在真的只能便宜20美金,我保證將來(lái)如果你下單,我會(huì)為你提供更多的折扣。

場(chǎng)景二、給客戶(hù)報(bào)完價(jià),客戶(hù)給了一個(gè)比我們報(bào)價(jià)便宜50%的目標(biāo)With reference to your target price, we believe we are not talking the same product, maybe different quality or specification.。

According to our experience, this is frequently happen when price has big gap.。

For you to get right cost, It would be better if you could send us the quotation specifications of other suppliers.。

We think it is the best and effective way to avoid any possible mistake or misunderstanding.。

談?wù)撓嗤漠a(chǎn)品,也許不同的質(zhì)量或規(guī)格。

根據(jù)我們的經(jīng)驗(yàn),當(dāng)價(jià)格差距很大時(shí),這種情況經(jīng)常發(fā)生。

為了讓您獲得合適的成本,如果您能將您的樣品發(fā)送給我們那就更好了。

我們認(rèn)為這是避免任何可能的錯(cuò)誤或誤解的最佳和有效方法。

場(chǎng)景三、給客戶(hù)報(bào)完價(jià),客戶(hù)說(shuō)我們的價(jià)格是最貴的You may come across cheaper options, but the quality is compromised.。

您可能會(huì)遇到更便宜的選擇,但質(zhì)量會(huì)受到影響。

場(chǎng)景四、和客戶(hù)反反復(fù)復(fù)溝通完細(xì)節(jié),給客戶(hù)報(bào)價(jià)1200美金,客戶(hù)說(shuō)他的預(yù)算是1000美金Now, I totally understand why you are boss, i am just an emplovee. You’re excellent at bargaining. The best we can do is provide you another 3% as a discount. however, you need pay 70% as deposit, not 50%。

現(xiàn)在我終于明白為什么你是老板,我是員工了。

你太會(huì)講價(jià)了,我們最多只能再提供3%作為折扣,然而你需要支付定金比例從50%提升到70%。

場(chǎng)景五、客戶(hù)說(shuō)要付款了,但是突然要折扣This offer is indeed close to our cost price, and now the price of raw materials and workers’ salaries are constantly increasing, but we really want to win your order and do not increase the price. Hope you understand.。

這個(gè)報(bào)價(jià)確實(shí)接近我們的成本價(jià)了,現(xiàn)在原材料價(jià)格和工人的薪水也不斷在提高,但是我們真的非常想贏得你的訂單就沒(méi)有增加價(jià)格。

希望你可以理解。

場(chǎng)景六、去年給老客戶(hù)報(bào)的價(jià)格,但是今年做不到這個(gè)價(jià)格了客戶(hù)有點(diǎn)不開(kāi)心We understand your mood very well, and we don’t want the price to increase, however the raw materials have indeed risen from 5 RMB per square last year to 7 RMB per square meter, this is our purchase order, and the exchange rate has also fallen from 7.2 last year to 6.8 now, so we have to adjust the price of this order. We have always been honest in business, so we would rather increase the price than do our best to provide customers with the best quality products.。

我們非常理解你的心情,我們也不希望漲價(jià),但是原材料確實(shí)從去年的5元每平方漲到7元每平方了,這個(gè)是我們的采購(gòu)單,匯率也是從去年的7.5跌倒現(xiàn)在的6.5了,所以我們不得不調(diào)整這個(gè)訂單的價(jià)格。

我們一直都做誠(chéng)實(shí)的生意,所以,我們寧愿漲價(jià),也要盡我們最大努力為客戶(hù)提供最優(yōu)質(zhì)量的產(chǎn)品。

場(chǎng)景七、如果報(bào)價(jià)后,客戶(hù)得寸進(jìn)尺,惡意還價(jià)Sorry, I don’t want to waste our time with each other, we really can’t do the price you asked for, and I don’t know why other suppliers can do it with such a low price. Don’t they make money?。

抱歉,我不想浪費(fèi)我們彼此的時(shí)間了,你要求的價(jià)格我們確實(shí)做不到,我不知道為什么別的供應(yīng)商可以做到這么低的價(jià)格。

他們不要賺錢(qián)嗎?。

場(chǎng)景八、客戶(hù)對(duì)產(chǎn)品非常熟悉,表現(xiàn)的非常專(zhuān)業(yè),他說(shuō)甚至知道我們的成本價(jià),如何回應(yīng)？It’s good for us to make the procurement with better price. As a professional & skilled buyer like you, I am sure you could compare apple to apple, I think it’s unnecessare to negotiate the price at the moment, without evaluating the sample, Couid you please check our this as a sample first, and then we can proceed for further discussion?。

以更優(yōu)惠的價(jià)格進(jìn)行采購(gòu)對(duì)我們來(lái)說(shuō)是件好事。

作為像您這樣的專(zhuān)業(yè)和熟練的買(mǎi)家,我相信您可以將蘋(píng)果與蘋(píng)果進(jìn)行比較,我認(rèn)為目前沒(méi)有必要在不評(píng)估樣品的情況下協(xié)商價(jià)格,您能否先檢查一下我們的樣品,然后我們可以進(jìn)行進(jìn)一步討論?。

場(chǎng)景九、和客戶(hù)談的好好的,客戶(hù)說(shuō)要付款,但是突然消失了Sorry to trouble you again. Because the busy order season is coming, pls confirm the details soon.。

We need to arrange the mass production asap, to keep the delivery on time!。

很抱歉再次給您添麻煩。

由于繁忙的訂單季節(jié)即將到來(lái),請(qǐng)盡快確認(rèn)詳細(xì)信息。

我們需要盡快安排批量生產(chǎn),以保持準(zhǔn)時(shí)交貨!。