產(chǎn)品有缺陷是正常的,一個(gè)產(chǎn)品從最初研發(fā),到被消費(fèi)者和市場(chǎng)認(rèn)可,需要一個(gè)過(guò)程,中間會(huì)經(jīng)歷很多次的修改。

這就需要跟客戶(hù)保持互動(dòng),根據(jù)己方的理解來(lái)優(yōu)化產(chǎn)品,給客戶(hù)改進(jìn)方案以供選擇。

一、郵件模板Dear Marie ,l suggest we change the outer carton to 3-layer corrugated carton. The ones in last order were just 2-layer items,and were easily broken when delivery.You do the mail order business ,and the packaging for each item is really important. Each carton should pass the drop test,to make sure the boxes are solid enough to protect the goods inside.The unit price has to be added USD 0.40/ pc. Let's go 50 and 50,OK?Best regards ,Maggie二、常用語(yǔ)句1. Let's go 50 and 50.我們一人承擔(dān)一半吧。

2. I'm sure that you will agree that improving the packaging is reasonable.我相信您會(huì)同意,改進(jìn)包裝很合理。

3. l think there is still some room for improvement.我認(rèn)為這個(gè)產(chǎn)品依然有改進(jìn)空間。

4.I'm thinking of building a new tooling for replacement.我在考慮打一套新的模具來(lái)替代。

5. What about using heat transfer printing instead of silk printing?為什么不用熱轉(zhuǎn)印來(lái)代替絲網(wǎng)印劇?當(dāng)產(chǎn)品出現(xiàn)缺陷時(shí),賣(mài)家可以參考上述內(nèi)容向外貿(mào)客戶(hù)提出改進(jìn)方案。