整個(gè)外貿(mào)業(yè)務(wù)流程中的每一個(gè)細(xì)節(jié)都需要外貿(mào)業(yè)務(wù)人員能夠準(zhǔn)確、及時(shí)的和國外客戶進(jìn)行有效溝通,只有這樣才能確保每一筆外貿(mào)訂單的高質(zhì)量交付以及后續(xù)客戶的持續(xù)返單。

當(dāng)無法提供客戶想要的產(chǎn)品時(shí),應(yīng)當(dāng)如何回復(fù)呢？Dear Mr.Thank you for your enquiry of 12 March . We appreciate your efforts in marketing our products and regret very much that we are unable to supply the desired goods due to excessive demand.We would,however, like to take this opportunity to offer the following material as a close substitute:Cate 5,US$per meter FOB Shanghai,including your commission 2%.Please visit our catalog at http: //www.xxx.com for more infonmation on this item. If you find the product acceptable, please email us as soon as possible.Sincerely,xxx以上就是無法提供客戶想要的產(chǎn)品時(shí)的郵件回復(fù),希望對您有幫助。