跨境電子商務(wù)店鋪經(jīng)常會(huì)有一些買家進(jìn)來(lái)后對(duì)某一款產(chǎn)品感興趣，他們就會(huì)在站內(nèi)信里留言或者在即時(shí)聊天工具中詢問(wèn)具體情況。

如果賣家?guī)退?她解除了疑問(wèn)，則買家下單的機(jī)會(huì)就會(huì)增大，賣家可以順勢(shì)利導(dǎo)，把與該產(chǎn)品相關(guān)聯(lián)的商品推薦給對(duì)方。

1.買家不滿意選擇的產(chǎn)品，可以推薦關(guān)聯(lián)產(chǎn)品如果買家在詢問(wèn)之后發(fā)現(xiàn)其感興趣的產(chǎn)品有某些地方不如意，此時(shí)賣家可以把關(guān)聯(lián)的產(chǎn)品推薦給他，告訴他這些是相關(guān)的熱銷商品，希望他能夠喜歡。

Sample 1Dear customer,I am sorry that your are not satisfied with the product you inquired. According to your information, I would like to recommend some other items of similar styles and hope you will like them too. These are our popular best- sellings right now. Please click the link*************************and*********************to get more specific information about the items.If you have any question about the item, please feel free to contact us.Best regard,(Your name)2.買家下單后，推薦產(chǎn)品的關(guān)聯(lián)產(chǎn)品如果買家下單后，賣家還可以抓住機(jī)會(huì)，繼續(xù)推薦與其訂單相關(guān)聯(lián)的產(chǎn)品，刺激其繼續(xù)下單。